Robotics Process Automation

Robotic process automation (or RPA) is an emerging form of business process automation technology; based on the notion of metaphorical software robots (bots) or artificial intelligence (AI) workers. In traditional workflow automation tools; a software development produces a list of actions to automate a task and interface to the back-end system, using internal application programming interfaces (APIs) or dedicated scripting language. In contrast, RPA systems develop the action list by watching the user perform that task in the application’s graphical user interface (GUI), and then perform the automation by repeating those tasks directly in the GUI. This can lower the barrier to use of automation in products that might not otherwise feature APIs for this purpose.

RPA tools have strong technical similarities to graphical user-interface testing tools. These tools also automate interactions with the GUI, and often do so by repeating a set of demonstration actions performed by a user. RPA tools differ from such systems including features that allow data to be handled in and between multiple applications; for instance, receiving email containing an invoice, extracting the data, and then typing that into a bookkeeping system.

Robotic process automation is gaining a lot of traction as it’s being adopted and implemented in every business/industry. Still, there are some decision makers who are on the fence, about whether RPA is worth the investment.

How RPA will benefit your organisation?

Cost Savings

One of the biggest advantages of Robotic process automation is the immediate and significant reduction in expenditure it can deliver. When work is automated, not only is it completed faster; but it also can be performed round-the-clock at a much lower rate. So, you get greater output for less; which results in a better bottom line.

Quality, Accurate Work

Let’s face it. Even the most careful human can and will make a mistake. Multiply those errors by the number of people you have performing routine tasks for your company; and you could be looking at a pretty costly problem. With RPA, the work is performed error-free. Better quality means higher satisfaction rates; which–again–is good for your company’s profitability.

Enhanced Cycle Time

How long does it take a human worker to perform a given task such as completing a web form? Even if it’s mere minutes, a robot could shave that time down to just a few seconds. Over time and multiplied by dozens of tasks and several staff members; this saving really begins to add up.

Employee Empowerment

Robotic process automation does not require any special technical skills. That’s why it’s an ideal application for the end-user. The ability to deploy robots to perform certain tasks without having to enlist the help of someone from IT empowers the end-user to get their jobs done more efficiently and effectively. Meanwhile, it frees up IT to focus on more important tasks and projects.

Simplicity and Flexibility

Automating tasks and workflows through RPA does not require coding or script writing. That means even complex processes can be transferred from human to machine with little effort. The faster these tasks and workflows can be automated; the sooner your organisation will begin reaping the benefits. In other words, RPA delivers quick returns.

Better Control

Many companies choose to outsource so-called busy work to external parties. This, of course, comes with inherent risk. Robotic process automation can provide a better solution and since the work remains in-house, the business maintains maximum possession, control and visibility.

Insights and Analytics

Learning from the past can help your business leaders make better decisions for the future. RPA offers the ability to gather, organise, track, analyse, report on and store valuable data. That information can then be utilised to improve on current operations, address and correct issues in a timelier manner, accurately forecast and develop best practices.

How KPM IT Consultancy team can support you in defining RPA strategy and help in implementation of RPA in your organisation?

Closely work with leadership team and collaborate with their business-side counterparts to identify areas where there is a possibility of implementation of RPA.

Support in creating the short-term and long-term objectives for identified areas for RPA; along with business case and cost-benefit analysis.

Define priority & deploy software experts, towards creation of prototype /demo; for the identified RPA areas and also implementation to complete solution.

Support organisations towards implementation of solution for RPA along with their technical experts. Also helps organisation to keep the cost, timelines and scope in control for the implementations.